- Click the profile icon in the top right corner of our website + log in to your account.
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Submit Request".
If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return label. Your package must be sent back within 14 days of the original delivery date. Once your return is received and approved, we will issue your refund. Please allow up to 7 business days for the return to be processed.
All customers are responsible for all shipping and handling cost of their purchases, returns & exchanges; these charges are non-refundable.