- Click the profile icon in the top right corner of our website + log in to your account.
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Submit Request".
If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return label. Once your return is received and approved, we will issue your refund.